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Our Services

We offer a full range of security and safety services, including installation, inspection, monitoring, and 24/7 emergency support.

With 63 years of experience serving West Tennessee, Townsend Systems provides complete security and safety solutions for businesses across all industries. From initial design and installation to ongoing inspection, monitoring, and 24/7 emergency service, our certified technicians deliver reliable systems tailored to your specific needs. Whether you need fire alarm systems, access control, video surveillance, or data cabling, we have the expertise and technology to keep your people, property, and assets safe and secure.

Fire Alarm

Smoke Control

Nurse Call Systems

Commercial and Residential Security Systems

CCTV and Video Surveillance Systems

Access Control

Date and Fiber Cabling

Systems Design

Monitoring

Inspections

We offer a full range of security and safety services, including installation, inspection, monitoring, and 24/7 emergency support.

With 63 years of experience serving West Tennessee, Townsend Systems provides complete security and safety solutions for businesses across all industries. From initial design and installation to ongoing inspection, monitoring, and 24/7 emergency service, our certified technicians deliver reliable systems tailored to your specific needs. Whether you need fire alarm systems, access control, video surveillance, or data cabling, we have the expertise and technology to keep your people, property, and assets safe and secure.

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Fire Alarm

We provide complete fire alarm solutions, including installation, inspection, service, and monitoring. Our solutions feature graphic floor plan displays and optional smoke control. We use Notifer Life Safety Systems and support clients such as West Tennessee Healthcare, Amazon, Pacific, Bobrick, US Farathane, and Wolfchase Galleria.

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Smoke Control

Some buildings, such as those with atriums or multiple levels, require smoke control systems. These systems help manage and direct the flow of smoke. This improves safety in the event of a fire.
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Nurse Call Systems

We provide installation, inspection, and service of Rauland Nurse Call Systems, including post-construction upgrades and replacements. Our systems can capture detailed information such as call response times and patient interaction, and integrate with medical software like Philips, Epic, and many more. Our team includes an RN liaison to translate medical needs and terminology. We work with trusted healthcare clients such as West Tennessee Healthcare, West Tennessee Veterans Home, DCI Dialysis Clinics, and Lexington Manor just to name a few.

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Commercial and Residential Security Systems

We provide installation, inspection, service, and monitoring for commercial and residential security systems. This includes personal emergency response systems and integrated fire or CO detection. Our solutions feature panic buttons, mobile control through Apps, and other tools for personal safety to protect property. We are trusted by clients such as Pacific, Bobrick, West Lake, Madison County Schools, Dressed, Hub City Pools, and the Greater Jackson Chamber.

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CCTV and Video Surveillance Systems

We provide installation, inspection, service, remote access, and preventative maintenance for CCTV and video surveillance systems. Our solutions include cloud services, solar jobsite camera, analytics, and license plate recognition, with support for all major brands, including Avigilon, Turing, Hikvision, Axis, and Uniview. We are trusted by clients such as JEA, TK Elevator, Pacific Manufacturing, Gerdau Steel, and Physicians Quality Care.
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Access Control

We provide installation, inspection, and service of access control systems using key cards, key pads, proximity readers, and biometric options, such as fingerprint and iris scanners. Our solutions integrate with camera systems and support commercial and industrial clients. We are trusted by clients including TK Elevator, Bobrick, US Farathane, JEA, Jackson Animal Shelter, Waverly Church of Nazarene, Coca Cola, High Point Logistics, and Physicians Quality Care.
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Date and Fiber Cabling

We provide installation, testing, and system design for data and fiber cabling, ensuring every connection is certified and reliable. Our Team includes network-certified IT professionals with experience in both construction and post-construction projects. We are trusted by clients such as CSL Plasma, Gerdau, McDaniel Whitley, Summit Financials, Jackson-Madison County Library, Delta Faucet, and Crawford Electric.
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Systems Design

We provide system design backed by NICET IV certification and years of experience, creating reliable and code-compliant plans for fire alarm systems. Since 1962, we have designed projects for clients such as Electrical Contractors, West Tennessee Healthcare, and St. Mary’s School, including large-scale facilities like Horn Lake in Mississippi with over 1.2 million square feet of coverage.
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Monitoring

We provide 24/7 US-based monitoring with app notifications via text and email. . This gives clients reliable, real-time alerts when it matters most.
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Inspections

We provide NFPA 72-compliant fire alarm inspection with custom schedules, from monthly to yearly, tailored to each client’s needs. Using CLSS software, we automatically generate reports and keep them on file for three years. We are trusted by over 800 clients.