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Excellence in System Design, Installation, and Support.

That’s the Townsend guarantee.

Featured Projects

Project 1

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Project 1

Borem ipsum dolor sit amet, consectetur adipiscing elit. Nunc vulputate libero et velit interdum, ac aliquet odio mattis. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.

Project 1

Borem ipsum dolor sit amet, consectetur adipiscing elit. Nunc vulputate libero et velit interdum, ac aliquet odio mattis. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.

Our Services

Fire Alarm

We provide complete fire alarm solutions, including installation, inspection, service, and monitoring. Our solutions feature graphic floor plan displays and optional smoke control. We use Notifer Life Safety Systems and support clients such as West Tennessee Healthcare, Amazon, Pacific, Bobrick, US Farathane, and Wolfchase Galleria.

Smoke Control

Some buildings, such as those with atriums or multiple levels, require smoke control systems. These systems help manage and direct the flow of smoke. This improves safety in the event of a fire.

Nurse Call Systems

We provide installation, inspection, and service of Rauland Nurse Call Systems, including post-construction upgrades and replacements. Our systems can capture detailed information such as call response times and patient interaction, and integrate with medical software like Philips, Epic, and many more. Our team includes an RN liaison to translate medical needs and terminology. We work with trusted healthcare clients such as West Tennessee Healthcare, West Tennessee Veterans Home, DCI Dialysis Clinics, and Lexington Manor just to name a few.

Commercial and Residential Security Systems

We provide installation, inspection, service, and monitoring for commercial and residential security systems. This includes personal emergency response systems and integrated fire or CO detection. Our solutions feature panic buttons, mobile control through Apps, and other tools for personal safety to protect property. We are trusted by clients such as Pacific, Bobrick, West Lake, Madison County Schools, Dressed, Hub City Pools, and the Greater Jackson Chamber.

CCTV and Video Surveillance Systems

We provide installation, inspection, service, remote access, and preventative maintenance for CCTV and video surveillance systems. Our solutions include cloud services, solar jobsite camera, analytics, and license plate recognition, with support for all major brands, including Avigilon, Turing, Hikvision, Axis, and Uniview. We are trusted by clients such as JEA, TK Elevator, Pacific Manufacturing, Gerdau Steel, and Physicians Quality Care.

Access Control

We provide installation, inspection, and service of access control systems using key cards, key pads, proximity readers, and biometric options, such as fingerprint and iris scanners. Our solutions integrate with camera systems and support commercial and industrial clients. We are trusted by clients including TK Elevator, Bobrick, US Farathane, JEA, Jackson Animal Shelter, Waverly Church of Nazarene, Coca Cola, High Point Logistics, and Physicians Quality Care.

Date and Fiber Cabling

We provide installation, testing, and system design for data and fiber cabling, ensuring every connection is certified and reliable. Our Team includes network-certified IT professionals with experience in both construction and post-construction projects. We are trusted by clients such as CSL Plasma, Gerdau, McDaniel Whitley, Summit Financials, Jackson-Madison County Library, Delta Faucet, and Crawford Electric.

Systems Design

We provide system design backed by NICET IV certification and years of experience, creating reliable and code-compliant plans for fire alarm systems. Since 1962, we have designed projects for clients such as Electrical Contractors, West Tennessee Healthcare, and St. Mary’s School, including large-scale facilities like Horn Lake in Mississippi with over 1.2 million square feet of coverage.

Monitoring

We provide 24/7 US-based monitoring with app notifications via text and email. . This gives clients reliable, real-time alerts when it matters most.

Inspections

We provide NFPA 72-compliant fire alarm inspection with custom schedules, from monthly to yearly, tailored to each client’s needs. Using CLSS software, we automatically generate reports and keep them on file for three years. We are trusted by over 800 clients.

Founded in 1962, Townsend Systems is devoted to constant growth and innovation to suit the ever changing needs of clients in a technology-driven world.

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With 63 years of experience, Townsend Systems is one of the most trusted providers of security and life safety across all industries.

Hand of a young white person pushing the button on a nursing call system

Healthcare

White security camera mounted in the corner of a grey wall for an office building

Commercial / Industrial

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Education

With hundreds of years of combined experience among our staff, Townsend System is an industry leader across many service areas:

Fire Alarm

Smoke Control

Nurse Call Systems

Commercial and Residential Security Systems

CCTV and Video Surveillance Systems

Access Control

Date and Fiber Cabling

Systems Design

Monitoring

Inspections

Apprenticeship

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Apprenticeship Subtitle

Our apprenticeship program is nationally recognized through NCCER and accredited by the state of Tennessee. Employees complete a four-year program while working, earning an NCCER certificate as a certified low-voltage technician. This opens the door for career opportunities in security and fire alarm. Classes meet on Tuesday and Thursday evenings for 2- 4 hours. Applicants must be employees who show the ability to learn and complete the required on-the-job hours.